ALERT 2024/04/02

Here are two warnings issued by Action Fraud and Avon and Somerset Police.
1. Action Fraud have reports from 22,530 victims of Hacked Email Accounts in the last year. Below is advice on how to protect your email accounts.
2. Avon and Somerset Police issued this example of a simple Theft of Money when a trader was allowed entry to a home without first requiring identification.
Do continue to be alert to the risks of dealing with individuals you do not know!
Richard Goldsmith
CD NW coordinator

How to secure your accounts

  • Use a strong and different password for your email and social media accounts. Your email and social media passwords should be strong and different from all your other passwords. Combining three random words that each mean something to you is a great way to create a password that is easy to remember but hard to crack.
  • Turn on 2-Step Verification (2SV) for your email and social media accounts. 2-Step Verification (2SV) gives you twice the protection so even if cyber criminals have your password, they can’t access your email or social media account. 2SV works by asking for more information to prove your identity. For example, getting a code sent to your phone when you sign in using a new device or change settings such as your password. You won’t be asked for this every time you check your email or social media.
 If you live in England, Wales and Northern Ireland and have been a victim of fraud or cybercrime, report it at or by calling 0300 123 2040. In Scotland, victims of fraud and cybercrime should report to Police Scotland on 101.
 If you receive a suspicious email, you can report it by forwarding the email to:
 Find out how to protect yourself from fraud:
2. Avon and Somerset Police

A male called at a home on Wheathill Close in Milbourne Port at 12.15pm on Tuesday March the 26th claiming to be from Wessex Water. As the resident was expecting a plumber the male was allowed entry to the property. The offender listed the cistern in the toilet and then came into the kitchen and turned on some taps. The resident became suspicious and spoke to the male who became agitated and left in a white van. It was then noticed that some money was missing from a handbag which had been on the kitchen table.


ALERT 2024/02/23

1. Avon and Somerset Police have warned that there has been a substantial increase in burglaries where car keys are taken to steal the householder’s vehicles. Often these are typical cars or vehicles, not necessarily high-value. This is the advice they have issued:-

We’d encourage householders to:

  • lock up and set the alarm, if you have one, once it gets dark as well as when you go out
  • never leave keys in the lock or in sight of the letterbox or windows
  • fit a letterbox cage
  • keep your car keys safely hidden away
  • install security lighting
  • join Neighbourhood Watch

Everyone can help to keep their neighbourhood safe by reporting suspicious incidents. If you see someone acting suspiciously around a neighbour’s property, call police straight away. If they’re obviously breaking in, ring 999. Otherwise, call the non-emergency number 101: operators are on hand 24/7

2. This is a warning from Avon and Somerset Police regarding attempts of Courier Fraud in this area. Advice can be read at:                
3. This is a recent FRAUD PREVENTION FLYER published by Avon and Somerset Police:
I hope you find this information helpful.
Richard Goldsmith
CDNW coordinator

Recently a resident in Somerset took a phone call from a man pretending to be a Detective Constable who falsely claimed their debit card was being used by someone else. He said they would hear a bleep and then should dial 999 – in reality the fraudster would hold open the phone line and would not be connected to police but instead would still be talking again with the fraudster or one of their accomplices.

Fortunately, they realised it was a scam and told the fraudster they would hang up and go to a local police station to report it – which we are grateful they did.

However, we are aware of other incidents recently in which people have received similar calls including from fraudsters claiming to work for the ‘Fraud Department’.


ALERT 2023/12/15

1. The BBC News had an item on Wednesday morning regarding the millions of pound likely to be lost to Christmas Scams. Below is some of the advice they gave us in the item.
2. This advice from Avon and Somerset Police is about Keeping your Home secure at Christmas :-
I hope you find these items of interest.
Richard Goldsmith
CDNW coordinator

Scams to look out for and how to protect yourself

  • Purchase scam: This is when people are tricked into paying money for things that will never turn up. Be wary of products for sale at too good to be true prices on social media. Also beware fake websites, which look like a genuine retailer’s website. Read reviews and only buy from authorised sellers and websites.
  • Fake delivery text messages: Text messages asking for a fee for delivery of a parcel are often part of a wider impersonation scam. If you click on a link and provide information, you may then get a phone call from someone claiming to be from your bank offering to help safeguard funds by convincing you to transfer money into a “safe account”, which is actually run by the criminal. Your bank will never ask you to move money to a safe account.
  • Advanced fee fraud: This is when fraudsters try to get you to pay a commission fee or a deposit to progress with a job or loan application, which will never materialise. It is important to check the recruiter or loan company you are speaking to is genuine, read reviews beforehand, and be wary of any financial requests.


ALERT 2023/12/10

The surge in buying that occurs at Christmas continues to attract a similar surge in criminal activity designed to part us from our money. Here are two examples with warnings to be vigilant!

  1. I recall that this warning, regarding Cold Callers, was issued by Avon and Somerset Police last Christmas but it appears still to be relevant:-
  1. Below is information provided by Dorset Police to Grove Medical Centre regarding fake Lloyds Pharmacy emails.

I hope you find this information helpful

Richard Goldsmith

CD NW coordinator


Fake Lloyds Pharmacy Emails


A phishing email campaign is currently targeting people with fake Lloyds Pharmacy emails. The emails falsely claim that by signing up for LloydsDirect you can easily manage prescriptions and get free delivery.

These emails contain links designed to steal personal/financial information or install malware. The fraudsters have made the emails appear more genuine by including LloydsDirect/NHS logos and Trustpilot reviews.

However, these emails are fake. Do not click any links, provide info, or sign up through these emails. Double check directly with your pharmacy if unsure.

To learn more and stay updated on related scams, visit the official Lloyds Pharmacy customer service page: Suspicious Email/Spam Email (  How to stay safe online Get Safe Online | The UK’s leading Online Safety Advice Resource


Key protections:

•            Verify pharmacy emails before clicking links or providing info

•            Go directly to your pharmacy’s website rather than through links

•            Check for spelling/formatting issues indicating a potential fake

•            Keep device security protections updated to block malware


Stay vigilant against pharmacy-themed phishing campaigns trying to steal personal information or distribute malware. Verify legitimacy through official channels before engaging.